State Government websites value user privacy. To learn more, view our full privacy policy. Secure websites use HTTPS certificates. A lock icon or https:// means you’ve safely connected to the official website. Utility Menu. NCDHHS COVID-19; NC.GOV; AGENCIES; JOBS; Main menu. Assistance.03/27/2024. Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other …Jun 30, 2021 · Raleigh. Jun 30, 2021. Starting July 1, nearly 1.6 million Medicaid beneficiaries in North Carolina will begin receiving the same Medicaid services in a new way through NC Medicaid Managed Care health plans. Most beneficiaries will continue to get care from the same doctors they see today but will now be a member of a health plan. Go to ncmedicaidplans.gov. Or call us at 1-833-870-5500 (TTY: 1-833-870-5588). The call is free. We can speak with you in other languages. You can get this information in other languages or formats, such as large print or audio. MEDICAID EB GUIDE ENG 201202 (NCEB-CG-EN-201202) Use this guide to view added services each health plan offers. NC Medicaid is committed to effectively managing patients medical, social and behavioral conditions through a team-based, person-centered approach called Care Management. All Medicaid enrollees will have access to appropriate care management and coordination support across multiple settings of care, including a strong basis in primary care and ... Health Plans | NC Medicaid. Home. Health Plans. NC Medicaid Managed Care Health Plans. Behavioral Health I/DD Tailored Plans. EBCI Tribal Option. Health Plan …Find and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health planKey Not Found For: pageNotFound_instructions. Key Not Found For: pageNotFound_body.State Government websites value user privacy. To learn more, view our full privacy policy. Secure websites use HTTPS certificates. A lock icon or https:// means you’ve safely connected to the official website. Utility Menu. NCDHHS COVID-19; NC.GOV; AGENCIES; JOBS; Main menu. Assistance. Home. Managed Care Toolkit. NC Medicaid open enrollment ended May 14, 2021. The North Carolina Department of Health and Human Services has begun mailing enrollment packets statewide and launched new resources for beneficiaries as it prepares for NC Medicaid Managed Care Open Enrollment which took place March 15, 2021 through May 14, 2021. A volunteer Medicaid Ambassador can walk you through the online Medicaid application (ePASS or HealthCare.gov) and answer questions you may have about the application. They cannot complete an application on your behalf. Find a Medicaid Ambassador near you. How to Use NC Medicaid Managed Care . You need to enable JavaScript to run this app. Some of the services covered by Medicaid include: Expansion will boost the state’s coffers with a “signing bonus” of approximately $1.6 billion from the federal government. Lawmakers hope to spend a large chunk of this one-time incentive, which will be paid out over two years, on improving access to mental health services. Expansion …Raleigh. Jun 30, 2021. Starting July 1, nearly 1.6 million Medicaid beneficiaries in North Carolina will begin receiving the same Medicaid services in a new way through NC …Medicare - Call 800-633-4227 or visit www.medicare.gov. Medicare provides information 24 hours a day, seven days a week about eligibility, enrollment, and coverage. Social Security Administration - Call 800-772-1213 or visit www.socialsecurity.gov. Contact the Social Security Administration to enroll in Medicare or to request a replacement ...Draft NC 1915 (b) Waiver Renewal - 042.06.00 - July 1, 2024. The draft application for NC 1915 (b) Waiver Renewal is posted for public comments. The Waiver can be accessed on the NC Medicaid State Plan Public Notices webpage. Comments can be submitted to [email protected]. Written comments may be sent …The NC General Assembly has issued a Senate Bill (SB) to look at the current payment process for NC Adult Care homes. The Session Law 2019-240 SB 537 required the NC Medicaid Program to look at the managed care delivery system and establish a work group to evaluate reimbursement options for services provided by adult care homes.Jun 7, 2021 · Transition of Care Policy. Consistent with federal requirements and NC Medicaid’s vision to ensure continuity of care for members transitioning between prepaid health plans (PHPs) or service delivery systems, NC Medicaid has released the NCDHHS Transition of Care Policy. The draft policy was released for public comment in February 2020 and ... Medicaid and the Children’s Health Insurance Program (CHIP) provide free or low-cost health coverage to millions of Americans, including some low-income people, families and children, pregnant women, the elderly, and people with disabilities. Find out how to qualify for Medicaid at Healthcare.gov. You can apply for or re-enroll in Medicaid or CHIP any …Oct 24, 2022 · Prepaid Health Plans in NC Medicaid Managed Care. PHPs-in-Medicaid-Managed-Care-PolicyPaper_revFINAL_20180516.pdf. PDF • 584.49 KB - October 24, 2022. First Published. October 24, 2022. Mar 16, 2023 · • Connect them to helpful resources in their community . WHAT IS AN LME/MCO? An LME/MCO offers services related to a mental health and substance use disorders, I/DD or TBI. Career opportunities at Blue Cross NC. We’re much more than health insurance. We have talented professionals working in technology, data and analytics, finance, marketing and more. That includes work-from-home roles. If you’re passionate about helping others and joining a national leader for workplace culture, we want to hear from you.Prior approval (PA) may be required for some services, products or procedures to verify documentation of medical necessity. Prior approval is for medical approval only and must be obtained before rendering a service, product or procedure that requires prior approval. The ordering provider is responsible for obtaining PA; however, any provider ...Get Started. NC Medicaid offers providers a secure and convenient method to complete and submit enrollment applications through the NCTracks Provider Portal. Providers have the ability to complete the application online as well as electronically sign and submit the application through the portal. The electronic enrollment process also includes ...Apr 13, 2024 · Find and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health plan NC Medicaid Managed Care County Playbook Fact Sheet Tailored Care Management Tailored Care Management is a service available to NC Medicaid beneficiaries eligible for Tailored Plans. Call us to get answers to your questions about NC Medicaid Managed Care. The call is toll free. Phone: 1-833-870-5500 (TTY: 711 or RelayNC.com) Hours of operation: We are open from 7 a.m. to 5 p.m., Monday through Saturday. Or use the chat tool to chat with us online. For answers to common questions, go to Get answers . A plan that cares for the whole you. Explore the full range of benefits for you and the whole family, with services to help you get the care you need. Become a Member. Our Benefits. Find a Doctor in your Area.DHHS has announced the launch of NC Medicaid’s managed care enrollment website, www.ncmedicaidplans.gov, in preparation for the launch of Medicaid Managed Care scheduled on July 1, 2021.Medicaid Managed Care open enrollment will begin March 15, 2021 and will continue through May 14, 2021. The purpose of the enrollment website …No. NC Medicaid eligibility rules and processes are not changing. If you have questions about your eligibility, contact your local Department of Social Services (DSS) office. Find contact information at ncdhhs.gov/localdss.Go to ncmedicaidplans.gov. Use the “chat” tool on the website. Or call us at 1-833-870-5500 (TTY: 711 or RelayNC.com), 7 a.m. to 5 p.m., Monday through Saturday. The call is toll free. 1. Request to Move to NC Medicaid Direct (Fee for Service) or LME-MCO: Provider Form. Check here if this request is for an individual seeking admission to ...Call us to get answers to your questions about NC Medicaid Managed Care. The call is toll free. Phone: 1-833-870-5500 (TTY: 711 or RelayNC.com) Hours of operation: We are open from 7 a.m. to 5 p.m., Monday through Saturday. Or use the chat tool to chat with us online. For answers to common questions, go to Get answers .Proposals are due July 16, 2019, by 2 p.m. Instructions to submit questions and proposals are included in the RFP. Addendum 1: Department’s Response to Questions (June 20, 2019) Addendum 2: Revisions to the RFP (June 20, 2019) Addendum 3: Extend the Request for Proposal Opening Date (July 11, 2019)NC Medicaid provides health care to eligible low-income adults, children, pregnant women, seniors and people with disabilities. To learn more, including how to apply for Medicaid …During a conference for health care professionals in Raleigh earlier this month, officials from the N.C. Department of Health and Human Services gave an update on the twice-delayed launch of an experimental managed care program for Medicaid enrollees with complex needs. The program will create specialized health plans tailored to those …[email protected]. We appreciate your patience. Aug. 29, 2023 - NC Medicaid will host a virtual Personal Care Services (PCS) Stakeholder meeting on Wednesday, Sept.6, 2023, from 3 – 3:45 p.m. The purpose of the meeting is to introduce our new NC Linking Individual and Families for Long Term Services and … Call us to get answers to your questions about NC Medicaid Managed Care. The call is toll free. Phone: 1-833-870-5500 (TTY: 711 or RelayNC.com) Hours of operation: We are open from 7 a.m. to 5 p.m., Monday through Saturday. Or use the chat tool to chat with us online. For answers to common questions, go to Get answers . Make sure your local Department of Social Services has your correct contact information. ePASS is North Carolina’s secure self-service website where you can apply for various benefits, view case details, renew your Medicaid and update your information. You can also call or visit your local DSS office to update your information.Proposals are due July 16, 2019, by 2 p.m. Instructions to submit questions and proposals are included in the RFP. Addendum 1: Department’s Response to Questions (June 20, 2019) Addendum 2: Revisions to the RFP (June 20, 2019) Addendum 3: Extend the Request for Proposal Opening Date (July 11, 2019)Some of the services covered by Medicaid include: Expansion will boost the state’s coffers with a “signing bonus” of approximately $1.6 billion from the federal government. Lawmakers hope to spend a large chunk of this one-time incentive, which will be paid out over two years, on improving access to mental health services. Expansion …Find and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health planState Government websites value user privacy. To learn more, view our full privacy policy. Secure websites use HTTPS certificates. A lock icon or https:// means you’ve safely connected to the official website. Utility Menu. NCDHHS COVID-19; NC.GOV; AGENCIES; JOBS; Main menu. Assistance.Sep 25, 2023. Governor Roy Cooper and North Carolina Department of Health and Human Services Secretary Kody H. Kinsley today announced NCDHHS will launch Medicaid Expansion on Dec. 1, 2023, giving more than 600,000 North Carolinians access to health care. "Finally expanding Medicaid in North Carolina is a monumental achievement that …Jun 29, 2021 · Check NCTracks for the Beneficiary’s enrollment (Standard Plan or NC Medicaid Direct) and health plan. NCTracks Call Center: 800-688-6696. Call the health plan for coverage, benefits and payment questions. AmeriHealth Caritas: 888-738-0004. Carolina Complete: 833-522-3876. WellCare of North Carolina partners with providers to develop and deliver high-quality, cost-effective health care solutions. We understand that maintaining a healthy community starts with providing care to those who need it most. We are committed to improving the quality of life of our millions of members, who often include some of our nation ...Visit ncmedicaidplans.gov or call 833-870-5500 to learn more about Medicaid health plans and the services they provide. How do I know which providers are in my health plan’s network? Visit your Medicaid health plan website or call your health plan to learn which providers are in your health plan’s network.Medicaid Direct behavioral health capitation rates for the LME/MCOs, effective Dec. 1, 2022, included funding to support a 31.6% rate increase for ICF ILOSs and 1915 (i) Individual and Transitional Support. As part of North Carolina House Bill 259, the General Assembly defunded this Group Homes Stabilization and Transition budget item.Monday, November 15, 2021 NCDHHS Announces Updated Launch for Behavioral Health I/DD Tailored PlansContacts. NC Medicaid Contact Center. 888-245-0179. Information on the NC Health Choice move to NC Medicaid.Proposals are due July 16, 2019, by 2 p.m. Instructions to submit questions and proposals are included in the RFP. Addendum 1: Department’s Response to Questions (June 20, 2019) Addendum 2: Revisions to the RFP (June 20, 2019) Addendum 3: Extend the Request for Proposal Opening Date (July 11, 2019)Jun 7, 2021 · Transition of Care Policy. Consistent with federal requirements and NC Medicaid’s vision to ensure continuity of care for members transitioning between prepaid health plans (PHPs) or service delivery systems, NC Medicaid has released the NCDHHS Transition of Care Policy. The draft policy was released for public comment in February 2020 and ... NC Medicaid is committed to effectively managing patients medical, social and behavioral conditions through a team-based, person-centered approach called Care Management. All Medicaid enrollees will have access to appropriate care management and coordination support across multiple settings of care, including a strong basis in primary care and ... Benefits Overview. Carolina Complete Health offers health insurance plans with comprehensive health care benefits and services that suit the needs of families and individuals in our service areas in North Carolina. View some of Carolina Complete Health's benefits and service below. In Lieu of Services: Carolina Complete Health may cover, …o Online at ncmedicaidplans.gov. Auto-enrollment for Tailored Plans is based on: 1. If a beneficiary meets the Tailored Plan enrollment criteria 2. The county that manages the beneficiary’s Medicaid case (administrative county) 3. Special population considerations (e.g., Tribal/IHS eligible or dual eligible)Jun 30, 2021. Starting July 1, nearly 1.6 million Medicaid beneficiaries in North Carolina will begin receiving the same Medicaid services in a new way through NC Medicaid Managed Care health plans. Most beneficiaries will continue to get care from the same doctors they see today but will now be a member of a health plan.• Apply online at epass.nc.gov or at healthcare.gov • Visit or call your local Department of Social Services (DSS). Find an office near you at ncdhhs.gov/localDSS • Mail, email, fax or drop off a paper application (English l Spanish) to your local DSS More information on how to apply through . epass.nc.gov Behavioral Health Crisis Line. 844-594-5076 (TTY 711) 24 hours a day, seven days a week. Call us if you are experiencing emotional or mental pain or distress. We have licensed clinicians available to speak with you and to connect you to the support you need to feel better. If you are in danger or need immediate medical attention, call 911. Update your address and other information for Medicaid with an enhanced ePASS account – without having to call or visit your local Department of Social Services (DSS). Sign up …On December 1, 2023 more people became eligible for NC Medicaid through Medicaid expansion. Under expansion, NC Medicaid covers people ages 19 through 64 years with higher incomes. Many North Carolinians who did not qualify for health coverage prior to expansion now do. This dashboard, updated monthly, tracks how many people are …Tailored Plan Provider Resources. Sharing from NC DHHS: The Provider Playbook is a collection of information and tools specifically designed to assist providers transitioning to NC Medicaid Managed Care. The latest resources are added to the fact sheet page. Tailored Plan Provider Contracting Deadlines Questions and Answers (PDF) – An … NC Medicaid is a health insurance program for eligible North Carolina residents. Learn about the new Tailored Plans that will launch on July 1, 2024, and how to apply for NC Medicaid online or in person. www.medicaid.ncdhhs.gov • NCDHHS is an equal opportunity employer and provider. MAY 2019 NC Medicaid 2019 Provider Playbook . Fact Sheet Medicaid Transformation: Overview . What is Medicaid Transformation? Medicaid Transformation is changing the way most people receive Medicaid services. In 2015, the NCFind and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health planCMEP Form. Community Alternative Programs (CAP) CAP for Children (CAP-C) and CAP for Disabled Adults (CAP-DA) Community Care of NC/Carolina ACCESS (CCNC/CA) CCNC/CA, including office visit enrollment, medical exemption request, hospital admitting agreement and confidentiality agreement. County Forms. Medicaid forms required by …Medicaid is a health insurance program for low-income individuals and families who cannot afford health care costs. NC Medicaid may help pay for certain medical expenses …This bulletin is applicable to both NC Medicaid Managed Care and NC Medicaid Direct. In addition to services outlined in Maternity Coverage and Service … [email protected] or the NC Medicaid Managed Care Provider Ombudsman . at 866-304-7062. THE PREFERRED DRUG LIST The PDL includes medications, which the state has deemed to be at a financial advantage for the state to utilize compared to equally effective medications, and/or have been positioned on the PDL due to better clinical Web page: What to do if your NC Medicaid will move to a Tailored Plan Last updated: April 10, 2024. Additional languages: Spanish. An explanation of the transition to Tailored Plans and what you should do if you are affected.This bulletin is applicable to both NC Medicaid Managed Care and NC Medicaid Direct. In addition to services outlined in Maternity Coverage and Service …Governor Roy Cooper and NC Department of Health and Human Services Secretary Kody H. Kinsley announced today that DHHS will launch Medicaid Expansion on Dec. 1, 2023, giving more than 600,000 North Carolinians access to health care. “Finally expanding Medicaid in North Carolina is a monumental achievement that will extend …We’re here to help you understand your primary care provider (PCP) and health plan choices. Here are answers to questions you may have. If you have other questions, call us toll free at 1-833-870-5500 (TTY: 1-833-870-5588). Or use the chat We can help. Go to ncmedicaidplans.gov. Use the “chat” tool on the website. Or call us at 1-833-870-5500 (TTY: 711 or RelayNC.com), 7 a.m. to 5 p.m., Monday through Saturday. The call is toll free. You will need your Medicaid ID number. 2 3. Provider Information. Contact Us. Call: 919-212-7000. Fax: 919-212-7028. Mail: Wake County Health & Human Services. P.O. Box 46833. Raleigh, NC 27620. Medicaid is a medical assistance program that serves children, adults and families.03/27/2024. Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other …Thank you for being a member of our family! We know you have lots of choices for healthcare coverage. We appreciate the trust you place in us to help you get the care you need to stay healthy. Let's get started by going over some important details about your plan.WHAT MAKES TCM DIFFERENT? TCM is similar to the current care management provided by the Tailored Plans. Beneficiaries should expect: • More intensive and streamlined care management through one Tailored Care managerNorth Carolina is providing health care coverage to more people through Medicaid. Last updated: April 11, 2024. Versión en español. Quick Facts about North …NCID is the official website for accessing online services and transactions with the state of North Carolina. Whether you are an individual, a business, a state employee or a …Apr 27, 2021 · NC Medicaid Page 1 of 4 20210427 Fact Sheet Transition of Care Navigating North Carolina’s Transition to NC Medicaid Managed Care: A Fact Sheet for Members The North Carolina Medicaid program is transforming the way most people receive Medicaid or NC Health Choice services. NC.GOV; NCDHHS; SERVICES; Search. Home; North Carolina’s Value-Based Payment Strategy for Standard Plans and Providers in Medicaid Managed Care. VBP_Strategy_Final_20200108.pdf. PDF • 492.83 KB - October 24, 2022 First Published. October 24, 2022. Last Updated. October 24, 2022.Members in Tailored Care Management will have one Care Manager responsible for coordinating all services and supports (medical, behavioral, I/DD and TBI services and supports, pharmacy, social supports). Individuals who begin Tailored Care Management on Dec. 1, 2022, will stay in Tailored Care Management on April 1, 2023 - …o Online at ncmedicaidplans.gov. Auto-enrollment for Tailored Plan is based on: • If a beneficiary meets the Tailored Plan enrollment criteria within the lookback period of 24 months • The county that manages the beneficiary’s Medicaid case (administrative county) • Special population considerationsWHAT MAKES TCM DIFFERENT? TCM is similar to the current care management provided by the Tailored Plans. Beneficiaries should expect: • More intensive and streamlined care management through one Tailored Care managerLogin to Enroll. Key Not Found For: pageNotFound_instructions. Key Not Found For: pageNotFound_body.Proposals are due July 16, 2019, by 2 p.m. Instructions to submit questions and proposals are included in the RFP. Addendum 1: Department’s Response to Questions (June 20, 2019) Addendum 2: Revisions to the RFP (June 20, 2019) Addendum 3: Extend the Request for Proposal Opening Date (July 11, 2019)Serving Medicaid members in North Carolina. With Healthy Blue, you get the benefits you need to live your best: Doctor visits. Prescriptions. Vision care. Plus, no-cost extras just …NC.GOV; NCDHHS; SERVICES; Search. Home; North Carolina’s Value-Based Payment Strategy for Standard Plans and Providers in Medicaid Managed Care. VBP_Strategy_Final_20200108.pdf. PDF • 492.83 KB - October 24, 2022 First Published. October 24, 2022. Last Updated. October 24, 2022.Quality Measurement Technical Specifications. This document provides an overview of the Department’s plans for promoting high-quality care through NC Medicaid Managed Care based on the aims, goals and objectives outlined in the Department's Quality Strategy. It includes a list of the quality measures intended for monitoring beneficiary access ...Jun 30, 2021. Starting July 1, nearly 1.6 million Medicaid beneficiaries in North Carolina will begin receiving the same Medicaid services in a new way through NC Medicaid Managed Care health plans. Most beneficiaries will continue to get care from the same doctors they see today but will now be a member of a health plan.
On December 1, 2023 more people became eligible for NC Medicaid through Medicaid expansion. Under expansion, NC Medicaid covers people ages 19 through 64 years with higher incomes. Many North Carolinians who did not qualify for health coverage prior to expansion now do. This dashboard, updated monthly, tracks how many people are …. Popai
Call 1-877-711-3662. Follow the steps to enroll via the Automated Phone System. You will need your pin (from the letter) along with the Florida Medicaid or Gold Card Number, and birth year for each person you are enrolling. Call-In. Medicaid Choice Counselors are available to help you enroll in a plan that best fits your needs. Mar 15, 2021 · The North Carolina Department of Health and Human Services today announced the launch of statewide open enrollment for NC Medicaid Managed Care. Beneficiaries can enroll online, by calling the NC Medicaid Managed Care Call Center at 833-870-5500 (TTY: 833-870-5588) or through the free NC Medicaid Managed Care mobile app available on Google Play or the App Store. Online at ncmedicaidplans.gov ; The NC Medicaid Ombudsman offers free and confidential support if beneficiaries have trouble with access to health care and connects people to resources like social services, legal aid, and other programs and resources. Beneficiaries may contact the NC Medicaid Ombudsman: By calling 877-201 …Key Not Found For: pageNotFound_instructions. Key Not Found For: pageNotFound_body.NC Medicaid State Plans and Amendments List (MCAC 25Mar2022).pdf. NC Medicaid State Plans and Amendments List. PDF • 73.81 KB - March 24, 2022. NC Medicaid State Plans and Amendments List. First Published. March 24, 2022. Last Updated. March 24, 2022.Your health care options or changing your health plan: visit ncmedicaidplans.gov, use the NC Medicaid Managed Care mobile app, or call 1-833-870-5500 (TTY: 711 or RelayNC.com) If you need help with resources or help you understand your rights and responsibilities: Call the NC Medicaid Ombudsman at 1-877-201-3750.We can help. Call us to get answers to your questions about NC Medicaid Managed Care. The call is toll free. Phone: 1-833-870-5500 (TTY: 711 or RelayNC.com) Hours of operation: We are open from 7 a.m. to 5 p.m., Monday through Saturday.U.S. Government rights to use, modify, reproduce, release, perform, display, or disclose these technical data and/or computer data bases and/or computer software and/or computer software documentation are subject to the limited rights restrictions of DFARS 252.227-7015(b)(2) (June 1995) and/or subject to the restrictions of DFARS 227.7202 …The Department of Health and Human Services manages the delivery of health and human-related services for all North Carolinians, especially our most vulnerable citizens - children, elderly, disabled and low-income families. The Department works closely with health care professionals, community leaders and advocacy groups; local, state and ...Nov 14, 2022 · o Online at ncmedicaidplans.gov. Auto-enrollment for Tailored Plans is based on: 1. If a beneficiary meets the Tailored Plan enrollment criteria 2. The county that ... By Liora Engel-Smith. North Carolina’s Medicaid program is shifting roughly two-thirds of its enrollees into managed care this summer, starting on July 1. In the process, thousands of enrollees — some of whom have never had to choose health insurance or a network — were thrust into a process that many have found difficult and confusing.We can help. Call us to get answers to your questions about NC Medicaid Managed Care. The call is toll free. Phone: 1-833-870-5500 (TTY: 711 or RelayNC.com) Hours of operation: We are open from 7 a.m. to 5 p.m., Monday through Saturday.Jun 30, 2021. Starting July 1, nearly 1.6 million Medicaid beneficiaries in North Carolina will begin receiving the same Medicaid services in a new way through NC Medicaid Managed Care health plans. Most beneficiaries will continue to get care from the same doctors they see today but will now be a member of a health plan.Get Started. NC Medicaid offers providers a secure and convenient method to complete and submit enrollment applications through the NCTracks Provider Portal. Providers have the ability to complete the application online as well as electronically sign and submit the application through the portal. The electronic enrollment process also includes ...Update your address and other information for Medicaid with an enhanced ePASS account – without having to call or visit your local Department of Social Services (DSS). Sign up …Member and Recipient Portal. Behavioral Health Crisis. 1-800-849-612724 hr. Member & Recipient Line. 1-800-962-9003Mon-Sat, 7a-6p. Embracing whole-person care. There’s a new way to receive Medicaid health care in North Carolina. In 2024, Vaya will manage physical health care, pharmacy, long-term services and supports (LTSS), behavioral … Medicaid. Provides health coverage to low-income people and is one of the largest payers for health care in the United States. Contact Us: 704-336-300. Apply Online Through EPASS. NC Medicaid Coverage. Beginning on Dec. 1, 2023, NC Medicaid will cover people ages 19 through 64 years with higher incomes. Details. .